{"id":369081,"date":"2023-12-13T20:18:43","date_gmt":"2023-12-13T20:18:43","guid":{"rendered":"https:\/\/idecide.com\/?post_type=docs&#038;p=369081"},"modified":"2026-04-03T20:40:08","modified_gmt":"2026-04-03T20:40:08","password":"","slug":"adding-a-dropdown-menu__trashed-2","status":"publish","type":"docs","link":"https:\/\/idecide.com\/ru\/knowledge\/myidecide-builder\/gohighlevel-agency-level-integration\/","title":{"rendered":"GoHighLevel (Agency Level) Integration"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_block_row preset--module--divi-row--69cc8a41-2e5e-4b26-a0af-5e134cb33b01\">\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Getting Started with the iDecide GoHighLevel Integration<\/h2>\n<p>With iDecide's powerful <a href=\"https:\/\/www.gohighlevel.com\/?fp_ref=idecide\">GoHighLevel<\/a> integration, you can automate the creation and delivery of personalized, interactive presentations and track how contacts respond \u2014 all from within your GoHighLevel workflows.\u00a0<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_1_3 et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\n<div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module\" href=\"https:\/\/www.gohighlevel.com\/?fp_ref=idecide\">Try GoHighLevel For Free<\/a><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_block_row preset--module--divi-row--69cc8a41-2e5e-4b26-a0af-5e134cb33b01\">\n<div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Step 1: Activate the Integration at the Agency Level<\/h2>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_block_row preset--module--divi-row--69cc8a41-2e5e-4b26-a0af-5e134cb33b01\">\n<div class=\"et_pb_column_5 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">1)<\/span> Visit: <a href=\"https:\/\/app.gohighlevel.com\/integration\/6765dfb0fcdc4c5a002b9058\">iDecide.com\/InstallGHL<\/a><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">2)<\/span> Log in using the credentials provided by iDecide. (Must email <a href=\"mailto:hi@iDecide.com\">Hi@iDecide.com<\/a> for credentials)<\/p>\n<p style=\"padding-left: 80px;\">a. Username:<\/p>\n<p style=\"padding-left: 80px;\">b. Password:<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">3)<\/span> Select which <strong>sub-accounts<\/strong> should have access to the iDecide integration.<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">4)<\/span> Save your changes.<\/p>\n<p><span style=\"color: #999999;\">\u00a0<em>\u2022 Each sub-account will need its own iDecide subscription and will log in using their own iDecide credentials.<\/em><\/span><\/p>\n<p><span style=\"color: #999999;\"><em><\/em><\/span><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_block_row preset--module--divi-row--69cc8a41-2e5e-4b26-a0af-5e134cb33b01\">\n<div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module featureBullets\"><div class=\"et_pb_text_inner\"><h2>Step 2: Create a Workflow to Send<\/h2>\n<h2>Personalized iDecide Links<\/h2>\n<p>&nbsp;<\/p>\n<p>You can create a workflow that generates a personalized link for each contact and sends it via email or SMS.<\/p>\n<p><span style=\"font-size: 14px;\"><strong>Example Workflow Setup - Send Personalized Links:<\/strong><br \/><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">1) <\/span>Go to <strong>Workflows<\/strong> &gt;<strong> + Create New Workflow<\/strong><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">2) <\/span><strong>Trigger<\/strong>: Choose when this workflow should begin (e.g., \u201cContact Added\u201d, \u201cForm Submitted\u201d, etc.)<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">3) <\/span><strong>Action<\/strong>: Create Personalized iDecide Link<\/p>\n<p style=\"padding-left: 80px;\">a. Choose the presentation name<\/p>\n<p style=\"padding-left: 80px;\">b. For \u201cSender\u201d, insert the dynamic tag for the user's full name (e.g. {{user.name}})<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">4) <\/span><strong>Action<\/strong>: Update Contact Field<\/p>\n<p style=\"padding-left: 80px;\">a. Add the generated iDecide link to a custom field in the contact record (create a field like \u201ciDecide Link\u201d if you haven\u2019t already)<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">5) <\/span><strong>Action<\/strong>: Send Email or Send SMS<\/p>\n<p style=\"padding-left: 80px;\">a. Include the personalized iDecide link using the custom field in the body of your message (e.g. {{idecide_create_url_personalized.1.url}})<\/p>\n<p style=\"padding-left: 80px;\">b. iDecide Presentation: Will insert the presentation\u2019s Title<\/p>\n<p style=\"padding-left: 80px;\">c. iDecide URL: WIll insert the URL for the custom personalized presentation we just created<\/p>\n<p style=\"padding-left: 40px;\">\u00a0 \u00a0<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-174543.png\" width=\"491\" height=\"440\" alt=\"\" class=\"wp-image-369092 alignnone size-full\" style=\"margin-left: auto; margin-right: auto;\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-174543.png 249w, https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-174543-13x12.png 13w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><\/p>\n<p style=\"padding-left: 40px;\">\n<p style=\"padding-left: 40px;\">\n<p style=\"padding-left: 40px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-174635-300x239.png\" width=\"489\" height=\"390\" alt=\"\" class=\"wp-image-369093 alignnone size-medium\" style=\"margin-left: auto; margin-right: auto;\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-174635-300x239.png 300w, https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-174635-15x12.png 15w, https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-174635.png 334w\" sizes=\"(max-width: 489px) 100vw, 489px\" \/><\/p>\n<p><!-- \/wp:image --><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Step 3: Create Workflows Based on Viewer Behavior<\/h2>\n<p>&nbsp;<\/p>\n<p>You can respond to how your leads interact with your presentation by using iDecide-specific workflow triggers.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Available Triggers:<\/strong><\/p>\n<p style=\"padding-left: 40px\">a) iDecide Post-A-Link Started \u2013 Fires when someone completes the Post-A-Link contact form<\/p>\n<p style=\"padding-left: 40px\">b) iDecide Finished \u2013 Fires when someone completes a presentation (Either chooses a Call to Action or Abandons the presentation)<\/p>\n<p>To respond based on what choices the viewer made, <strong>use the \u201ciDecide Finished\u201d trigger<\/strong>.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><span style=\"font-size: 14px;\"><strong>Example Workflow Setup - Workflows Based on Viewer Responses<\/strong><\/span><\/p>\n<p>To create conditional actions based on viewer behavior (e.g., clicked a button, chose a product), follow this setup:<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #00ccff;\">1) <\/span><span style=\"color: #000000;\">Create a new <strong>workflow<\/strong><\/span><span style=\"color: #00ccff;\"><br \/><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">2) <span style=\"color: #000000;\"><strong>Trigger<\/strong>: iDecide Finished<\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">3) <span style=\"color: #000000;\">Add <strong>Conditional Logic<\/strong> (based on Outcomes, Viewer\u2019s Choices, or Slides Viewed returned by iDecide)<\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">a) Example: If they selected \"Start a Business\", then \u2192 apply tag \"Interested in Starting A Business\u201d<br \/><\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">b) Example: If the Viewer\u2019s Choices contains \u201cI Own My Home\u201d, then \u2192 Branch into path sending follow ups about Refinancing Your Home<br \/><\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">4) <span style=\"color: #000000;\">Add actions like:<\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">a) Tag contact<\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">b) Send a follow-up email<br \/><\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">c) Assign a pipeline stage<br \/><\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">d) Create a task for your sales team<\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 80px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">e) Start a new workflow<br \/><\/span><\/span><\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Utilize Both Workflows for a Full Funnel Experience<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>You\u2019ll often use <strong>two separate workflows:<\/strong><\/p>\n<p style=\"padding-left: 40px\"><span style=\"color: #000000\"><span style=\"color: #00ccff\"><span style=\"color: #000000\">a) One to <strong>generate and send<\/strong> the link<br \/><\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 40px\"><span style=\"color: #000000\"><span style=\"color: #00ccff\"><span style=\"color: #000000\">b) One to <strong>react<\/strong> to their behavior<br \/><\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 40px\"><span style=\"color: #000000\"><span style=\"color: #00ccff\"><span style=\"color: #000000\"><\/span><\/span><\/span><\/p>\n<p><span style=\"color: #000000\">This allows your system to:<\/span><\/p>\n<p style=\"padding-left: 40px\"><span style=\"color: #000000\"><span style=\"color: #00ccff\">1) <span style=\"color: #000000\">Automatically create a personalized link<\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 40px\"><span style=\"color: #000000\"><span style=\"color: #00ccff\">2) <\/span><\/span>Store it on the contact record<\/p>\n<p style=\"padding-left: 40px\"><span style=\"color: #000000\"><span style=\"color: #00ccff\">3) <\/span><\/span>Send it via email or SMS<\/p>\n<p style=\"padding-left: 40px\"><span style=\"color: #000000\"><span style=\"color: #00ccff\">4) <\/span><\/span>Watch for their engagement and take action when they finish or choose specific paths<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Frequently Asked Questions (FAQs)<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4><span style=\"color: #000000;\"><strong>1) How do I know if I have an Agency Account?<\/strong><span style=\"color: #00ccff;\"><br \/><\/span><\/span><\/h4>\n<p><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">If you\u2019re in a sub-account view, click the name of your account, then you\u2019ll see<\/span> Switch to Agency View<strong><\/strong><\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><\/span><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Team-John-D-123-Test-Youngstown-OH-3.png\" width=\"759\" height=\"419\" alt=\"\" class=\"wp-image-369100 alignnone size-full\" style=\"margin-left: auto; margin-right: auto;\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Team-John-D-123-Test-Youngstown-OH-3.png 759w, https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Team-John-D-123-Test-Youngstown-OH-3-480x265.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 759px, 100vw\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-size: x-large;\"><strong>OR<\/strong><\/span><\/h3>\n<p><span style=\"font-size: x-large;\"><strong><\/strong><\/span><\/p>\n<p>If you\u2019re in the Agency View, you\u2019ll see Agency Dashboard in your lefthand navigation bar<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Team-John-D-123-Test-Youngstown-OH-4.png\" width=\"1653\" height=\"913\" alt=\"\" class=\"wp-image-369101 alignnone size-full\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Team-John-D-123-Test-Youngstown-OH-4.png 1653w, https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Team-John-D-123-Test-Youngstown-OH-4-480x265.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 1653px, 100vw\" \/><\/p>\n<h4 style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><strong><span style=\"color: #000000;\"><\/span><\/strong><\/span><\/span><\/h4>\n<p><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\"><\/span><\/span><\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4 style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><strong><span style=\"color: #000000;\">2) How do I give sub-accounts access to the iDecide integration?<\/span><br \/><\/strong><\/span><\/span><\/h4>\n<p><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\">Once you\u2019ve activated the iDecide Integration for your Agency, follow these steps:<\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\"><\/span><\/span><\/span><span style=\"color: #00ccff;\">1) <span style=\"color: #000000;\">In <a href=\"https:\/\/www.gohighlevel.com\/?fp_ref=idecide\">GoHighLevel<\/a>, go to App Marketplace<\/span><\/span><span style=\"color: #00ccff;\"><br \/><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">2) <span style=\"color: #000000;\">Click Installed Apps<\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">3) <span style=\"color: #000000;\">Select the iDecide app from your list<\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">4) <\/span><\/span>Click \u201c+ Install to more sub-acc\u201d (you\u2019ll see a blue button like this):<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-185304.png\" width=\"523\" height=\"162\" alt=\"\" class=\"wp-image-369103 alignnone size-full\" style=\"color: #000000; text-align: center; margin-left: auto; margin-right: auto;\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-185304.png 446w, https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-185304-300x93.png 300w, https:\/\/idecide.com\/wp-content\/uploads\/2025\/07\/Screenshot-2025-07-22-185304-18x6.png 18w\" sizes=\"(max-width: 523px) 100vw, 523px\" \/><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">5) <span style=\"color: #000000;\">Select the sub-accounts you want to give access to<\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">6) <\/span>Confirm and save<span style=\"color: #00ccff;\"><br \/><\/span><\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"color: #999999;\"><em>\u2022 <strong>Reminder:<\/strong> Each sub-account will need to have its own iDecide subscription. They\u2019ll log into iDecide independently to manage presentations and links.<br \/><\/em><\/span><\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4 style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><strong><span style=\"color: #000000;\">3) How do I uninstall the iDecide integration from a sub-account?<\/span><\/strong><\/span><\/span><\/h4>\n<p><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><strong><span style=\"color: #000000;\"><\/span><\/strong><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\"><\/span><\/span><\/span><span style=\"color: #00ccff;\">1) <span style=\"color: #000000;\">In <a href=\"https:\/\/www.gohighlevel.com\/?fp_ref=idecide\">GoHighLevel<\/a>, go to <strong>App Marketplace<\/strong><\/span><\/span><span style=\"color: #00ccff;\"><br \/><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">2) <span style=\"color: #000000;\">Click<strong> Installed Apps<\/strong><\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">3) <span style=\"color: #000000;\">Select the <strong>iDecide<\/strong> app from your list<\/span><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">4) <span style=\"color: #000000;\">Click the <strong>three dots<\/strong> next to the blue <strong>\u201cInstall to more sub-acc\u201d<\/strong> button<\/span><\/span><\/span><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">5) <span style=\"color: #000000;\">Click <strong>Uninstall<\/strong><\/span><br \/><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\">6) <span style=\"color: #000000;\">Select the<strong> sub-account<\/strong> you'd like to remove the app from<\/span><br \/><span style=\"color: #000000;\">Click <strong>Continue<\/strong>, then confirm by clicking <strong>Uninstall<\/strong><\/span><br \/><\/span><span style=\"color: #00ccff;\"><br \/><\/span><\/span><\/p>\n<p><span style=\"color: #000000;\">This will remove iDecide access from that sub-account, but won\u2019t affect any other locations or your agency-level installation. <\/span><\/p>\n<p><span style=\"color: #000000;\"><span style=\"color: #999999;\"><em>\u2022 <strong>Warning:<\/strong> Uninstalling the app will remove all iDecide features and functionalities from the selected account(s); you will lose access to the app and any associated data will be permanently deleted. If you're experiencing issues or have feedback, please contact our support team before proceeding.<\/em><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\"><\/span><\/span><\/span><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4 style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><strong><span style=\"color: #000000;\">4) Can I limit which team members or users inside a sub-account can use the integration?<\/span><\/strong><\/span><\/span><\/h4>\n<p><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><strong><span style=\"color: #000000;\"><\/span><\/strong><\/span><\/span><\/p>\n<p style=\"padding-left: 40px;\">By default, any user in a sub-account with access to workflows can use the integration. To limit access, you can adjust user roles and permissions inside that sub-account.<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: left;\"><span style=\"color: #000000;\"><strong>5) <\/strong><\/span><span style=\"color: #000000;\"><strong>What happens if a contact opens the link multiple times? Will the workflow trigger again?<\/strong><\/span><span style=\"color: #000000;\"><strong><\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong><\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">Yes \u2014 the \u201ciDecide Finished\u201d trigger will activate every time a viewer completes the presentation. iDecide sends fresh data to GoHighLevel each time the presentation is finished, so your workflow will run again with every completed viewing.<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: left;\"><span style=\"color: #000000;\"><strong>6) Can I track what a contact clicked on inside the presentation?<br \/><\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong><\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">Yes \u2014 iDecide sends detailed engagement data to GoHighLevel every time a viewer completes a presentation. You can track both their choices throughout the presentation and their final outcome or call-to-action.<\/p>\n<p><em><\/em><\/p>\n<p><strong>Viewer's Choices:<\/strong><\/p>\n<p>This includes all answers or selections the viewer made during the interactive presentation. iDecide sends this data to GoHighLevel as a text array, so if you want to use each choice individually in your workflow (e.g., to tag or route leads), you'll need to split the array into separate values.<\/p>\n<p><em>There\u2019s an action inside GoHighLevel workflows called \u201cSplit Text\u201d that may be able to help you break the choices into individual fields for conditional logic or tagging.<br \/><\/em><\/p>\n<p><strong><\/strong><\/p>\n<p><strong>Outcomes:<\/strong><\/p>\n<p>This reflects the final action the viewer chose at the end of the presentation \u2014 typically your CTA (e.g., \u201cBook a Call,\u201d \u201cRequest Info,\u201d \u201cBuy Now\u201d). You can use this to tailor follow-ups based on their primary intent.<\/p>\n<p>This makes it easy to build automations around both what they said during the presentation and what they want to do next.<\/p>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: left;\"><span style=\"color: #000000;\"><strong>7) Does everyone need an iDecide subscription to use the integration after an Agency activates it for the sub-accounts?<br \/><\/strong><\/span><\/h4>\n<p><span style=\"color: #000000;\"><strong><\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">Yes, each individual user who wants to send iDecide links must have their own iDecide subscription \u2014 even if the Agency Owner or Sub-Account Admin already has one. When a user clicks the iDecide button in the left-hand menu, they\u2019ll be prompted to log in using their personal iDecide credentials.<\/p>\n<p><em><\/em><\/p>\n<p style=\"padding-left: 40px;\"><em>This subscription is what allows iDecide links to be generated and sent in the user\u2019s name to their contacts.<\/em><\/p>\n<p style=\"padding-left: 40px;\">However, a user is not required to subscribe to iDecide in order to use the sub-account or <a href=\"https:\/\/www.gohighlevel.com\/?fp_ref=idecide\">GoHighLevel<\/a> in general. Choosing not to subscribe will not affect the functionality of the sub-account, the agency, or other users \u2014 it simply means that user won\u2019t be able to send personalized iDecide presentations themselves.<em><br \/><\/em><\/p>\n<p style=\"text-align: left;\"><span style=\"color: #000000;\"><span style=\"color: #00ccff;\"><span style=\"color: #000000;\"><\/span><\/span><\/span><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_block_row\">\n<div class=\"et_pb_column_8 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module\" href=\"https:\/\/airtable.com\/appEfqXfoIySLxfwb\/pagDeCjXJmlMvvT7g\/form\">Submit Your GHL Feedback<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"doc_category":[34],"doc_tag":[],"class_list":["post-369081","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-04","word_count":0,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Bailey Boccia","author_nicename":"baileyboccia","author_url":"https:\/\/idecide.com\/ru\/author\/baileyboccia\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/idecide.com\/ru\/knowledge\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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