{"id":372112,"date":"2026-09-15T03:06:59","date_gmt":"2026-09-15T03:06:59","guid":{"rendered":"https:\/\/idecide.com\/?post_type=docs&#038;p=372112"},"modified":"2026-09-15T03:29:42","modified_gmt":"2026-09-15T03:29:42","password":"","slug":"example-following-up-in-gohighlevel-based-on-viewer-choices","status":"publish","type":"docs","link":"https:\/\/idecide.com\/pl\/knowledge-base\/integrations\/example-following-up-in-gohighlevel-based-on-viewer-choices\/","title":{"rendered":"Example: Following Up in GoHighLevel Based on Viewer Choices"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--lnhu38qv7b\"><div class=\"et_pb_text_inner\"><p style=\"font-size: 17px; margin: 0;\">You can send different follow-ups to different people automatically based on their choices while watching an iDecide. Someone who told you they are a licensed financial consultant should not get the same email as someone starting from scratch.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--cs630ur44f\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family: Poppins,sans-serif; font-size: 13px; font-weight: bold; letter-spacing: .09em; text-transform: uppercase; color: #0989cf; margin: 0 0 14px;\">The shape of it<\/h2>\n<p style=\"margin: 0; font-size: 16px; line-height: 1.7; color: #23303d;\">There are a ton of different ways to set up your GoHighLevel workflows. We prefer to set up one automation to capture the viewers' choices and update contact fields in their profile, and a second to follow-up based on those choices. Fill in the contact fields with a workflow like the one in <strong style=\"color: #0989cf;\"><a href=\"\/pl\/knowledge-base\/integrations\/example-capturing-viewer-choices-in-gohighlevel\/\" style=\"color:inherit;text-decoration:underline;\">Example: Capturing Viewer Choices in GoHighLevel<\/a><\/strong>, add a tag such as \"ready for follow-up\" at the end of it, then start this second workflow triggered from that tag.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family: Poppins,sans-serif; font-size: 13px; font-weight: bold; letter-spacing: .09em; text-transform: uppercase; color: #0989cf; margin: 0 0 14px;\">If\/Else Branching Based on Custom Contact Fields<\/h2>\n<ol style=\"margin: 0; padding-left: 20px;\">\n<li>Create a workflow with the trigger Contact Tag Added, set to your \"ready for follow-up\" tag from the Capture Viewer Choice automation.<\/li>\n<li>Add an If\/Else condition based on the Custom Contact Fields you filled in from the prior automation.<\/li>\n<li>Build a branch for each answer.<\/li>\n<li>Add <strong>Send Email<\/strong> and <strong>Wait<\/strong> actions to each path to build out your follow up sequence.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.34.56-PM.png\" width=\"2438\" height=\"1368\" alt=\"\" class=\"wp-image-372150 alignnone size-full\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.34.56-PM.png 2438w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.34.56-PM-1280x718.png 1280w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.34.56-PM-980x550.png 980w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.34.56-PM-480x269.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 2438px, 100vw\" \/><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family: Poppins,sans-serif; font-size: 13px; font-weight: bold; letter-spacing: .09em; text-transform: uppercase; color: #0989cf; margin: 0 0 14px;\">2-Tiered example using more than 1 choice<\/h2>\n<p>You can get even more personalized by basing the follow-up sequence on more than one choice in the presentation. In this example, we use if they are currently a licensed financial professional and how they are motivated. You'll see that each person gets a more personalized version of the follow up email.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.58.50-PM.png\" width=\"1994\" height=\"1286\" alt=\"\" class=\"wp-image-372155 alignnone size-full\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.58.50-PM.png 1994w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.58.50-PM-1280x826.png 1280w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.58.50-PM-980x632.png 980w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.58.50-PM-480x310.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1994px, 100vw\" \/><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--module--divi-column--5oh8yl59yw\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 style=\"font-family: Poppins,sans-serif; font-size: 16px; font-weight: bold; color: #304fb5; margin: 0 0 8px;\">Licensed, money motivated<\/h3>\n<p style=\"margin: 0;\">They already have the experience. The message is that they can start earning with a better company right away.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--module--divi-column--5oh8yl59yw\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 style=\"font-family:Poppins,sans-serif;font-size:16px;font-weight:700;color:#304FB5;margin:0 0 8px;\">Not licensed, money motivated<\/h3>\n<p style=\"margin:0;\">Lead with the earning potential and how quickly they can get licensed.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_7 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--module--divi-column--5oh8yl59yw\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 style=\"font-family:Poppins,sans-serif;font-size:16px;font-weight:700;color:#304FB5;margin:0 0 8px;\">Licensed, lifestyle motivated<\/h3>\n<p style=\"margin:0;\">They already have the experience. The message is time freedom and what the system gives back to them.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone preset--module--divi-column--5oh8yl59yw\">\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 style=\"font-family:Poppins,sans-serif;font-size:16px;font-weight:700;color:#304FB5;margin:0 0 8px;\">Not licensed, lifestyle motivated<\/h3>\n<p style=\"margin:0;\">Lead with what the work makes possible, then explain how to begin.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_7 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_9 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p style=\"margin: 0; font-size: 16px; line-height: 1.7; color: #23303d;\">Six paths from two questions. The follow-up now speaks to what they said rather than simply noting that they watched something.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_8 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family: Poppins,sans-serif; font-size: 13px; font-weight: bold; letter-spacing: .09em; text-transform: uppercase; color: #0989cf; margin: 0 0 14px;\">Branching without storing the answer first<\/h2>\n<p style=\"margin: 0; font-size: 16px; line-height: 1.7; color: #23303d;\">You can also branch directly on a choice using the Viewer Choice Condition action. Set the session ID to the one from the iDecide Finished trigger, pick the question, and give each branch a Selection Name that matches one of the answer options. For questions where the viewer can select all that apply, use Multiple Choice Option Selected instead.<\/p>\n<p style=\"margin: 0; font-size: 16px; line-height: 1.7; color: #23303d;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.39.50-PM.png\" width=\"1416\" height=\"1424\" alt=\"\" class=\"wp-image-372154 alignnone size-full\" srcset=\"https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.39.50-PM.png 1416w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.39.50-PM-1280x1287.png 1280w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.39.50-PM-980x986.png 980w, https:\/\/idecide.com\/wp-content\/uploads\/2026\/09\/Screenshot-2026-09-14-at-7.39.50-PM-480x483.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1416px, 100vw\" \/><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_9 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_11 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--c6xlf7nb39\"><div class=\"et_pb_text_inner\"><p style=\"margin: 0;\"><strong>Tip:<\/strong> Do not try to build the whole tree on day one. Start with one condition with two paths and get it live. A follow-up that names one thing the person actually said beats an elaborate tree you never finish.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_10 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_12 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p style=\"margin:0;font-size:16px;line-height:1.7;color:#23303D;\">Reference: <strong style=\"color:#0989CF;\"><a href=\"\/pl\/knowledge-base\/integrations\/what-idecide-sends-to-gohighlevel\/\" style=\"color:inherit;text-decoration:underline;\">What iDecide Sends to GoHighLevel<\/a><\/strong><\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"doc_category":[34],"doc_tag":[],"class_list":["post-372112","docs","type-docs","status-publish","hentry","doc_category-integrations"],"year_month":"2026-09","word_count":0,"total_views":"28","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Claude AI","author_nicename":"claude","author_url":"https:\/\/idecide.com\/pl\/author\/claude\/"},"doc_category_info":[{"term_name":"Integrations","term_url":"https:\/\/idecide.com\/pl\/knowledge\/integrations\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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