{"id":369557,"date":"2025-11-26T17:59:53","date_gmt":"2025-11-26T17:59:53","guid":{"rendered":"https:\/\/idecide.com\/?post_type=docs&#038;p=369557"},"modified":"2026-09-01T22:10:41","modified_gmt":"2026-09-01T22:10:41","password":"","slug":"past-due-account-updating-payment-information","status":"publish","type":"docs","link":"https:\/\/idecide.com\/ko\/knowledge\/billing\/past-due-account-updating-payment-information\/","title":{"rendered":"Updating Payment and Managing Your Subscription"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--lnhu38qv7b\"><div class=\"et_pb_text_inner\"><p style=\"margin:0;font-size:17px;line-height:1.6;color:#23303D;\">Billing lives at <strong>accounts.iDecide.com<\/strong>. Log in and click <strong>Manage My Account<\/strong> to update a card, clear a past due balance, or upgrade your plan.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--cs630ur44f\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family:Poppins,sans-serif;font-size:13px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#0989CF;margin:0 0 14px;\">Past due, or updating your card<\/h2>\n<ol style=\"margin:0 0 12px;padding-left:22px;font-size:16px;line-height:1.7;color:#23303D;\">\n<li style=\"margin-bottom:6px;\">Go to accounts.iDecide.com<\/li>\n<li style=\"margin-bottom:6px;\">Click <strong>Manage My Account<\/strong><\/li>\n<li style=\"margin-bottom:6px;\">Update your payment information<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--cs630ur44f\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family:Poppins,sans-serif;font-size:13px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#0989CF;margin:0 0 14px;\">Upgrade to a Lifetime subscription<\/h2>\n<p style=\"margin:0 0 12px;font-size:16px;line-height:1.7;color:#23303D;\">You can move from a Monthly or Annual Standard subscription to \"Never Pay Again\" at any time. Upgrades are not prorated, but you still get the one-time pay savings.<\/p>\n<ol style=\"margin:0 0 12px;padding-left:22px;font-size:16px;line-height:1.7;color:#23303D;\">\n<li style=\"margin-bottom:6px;\">Go to accounts.iDecideInteractive.com<\/li>\n<li style=\"margin-bottom:6px;\">Click <strong>Manage My Account<\/strong><\/li>\n<li style=\"margin-bottom:6px;\">Select <strong>Upgrade<\/strong><\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--cs630ur44f\"><div class=\"et_pb_text_inner\"><h2 style=\"font-family:Poppins,sans-serif;font-size:13px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:#0989CF;margin:0 0 14px;\">Upgrade from Standard to Pro<\/h2>\n<p style=\"margin:0 0 12px;font-size:16px;line-height:1.7;color:#23303D;\">Pro is what unlocks the myiDecide Builder, so you can create your own presentations instead of only sending existing ones.<\/p>\n<ol style=\"margin:0 0 12px;padding-left:22px;font-size:16px;line-height:1.7;color:#23303D;\">\n<li style=\"margin-bottom:6px;\">Go to Login.iDecide.com<\/li>\n<li style=\"margin-bottom:6px;\">Click <strong>Build Your Own iDecide<\/strong><\/li>\n<li style=\"margin-bottom:6px;\">Choose the Pro subscription you want<\/li>\n<li style=\"margin-bottom:6px;\">Enter your payment information<\/li>\n<li style=\"margin-bottom:6px;\">Click <strong>Purchase<\/strong> at the bottom of the screen<\/li>\n<\/ol>\n<p style=\"margin:0 0 12px;font-size:16px;line-height:1.7;color:#23303D;\">What you are offered depends on what you have now:<\/p>\n<ul style=\"margin:0 0 12px;padding-left:22px;font-size:16px;line-height:1.7;color:#23303D;\">\n<li style=\"margin-bottom:6px;\"><strong>Standard Lifetime<\/strong>, you will see Pro Lifetime<\/li>\n<li style=\"margin-bottom:6px;\"><strong>Standard Annual<\/strong>, you will see Pro Annual or Pro Lifetime<\/li>\n<li style=\"margin-bottom:6px;\"><strong>Standard Monthly<\/strong>, you will see Pro Monthly, Annual or Lifetime<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_4 et_pb_row et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--c6xlf7nb39\"><div class=\"et_pb_text_inner\"><p style=\"margin:0;font-size:16px;line-height:1.7;color:#23303D;\"><strong>Note:<\/strong> Your Back Office login and your billing login are two different places. Presentations, contacts and sending live at Login.iDecide.com. Cards, invoices and plan changes live at accounts.iDecide.com.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"doc_category":[37],"doc_tag":[],"class_list":["post-369557","docs","type-docs","status-publish","hentry","doc_category-billing"],"year_month":"2026-09","word_count":0,"total_views":"101","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Bailey Boccia","author_nicename":"baileyboccia","author_url":"https:\/\/idecide.com\/ko\/author\/baileyboccia\/"},"doc_category_info":[{"term_name":"Billing","term_url":"https:\/\/idecide.com\/ko\/knowledge\/billing\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Updating Payment and Managing Your Subscription - 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