{"id":366768,"date":"2023-05-11T17:49:10","date_gmt":"2023-05-11T17:49:10","guid":{"rendered":"https:\/\/idecide.com\/?page_id=366768"},"modified":"2024-09-16T20:58:09","modified_gmt":"2024-09-16T20:58:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/idecide.com\/it\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"et_d4_element et_pb_section et_pb_section_0 et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><style type=\"text\/css\"><\/style><section id='' \n                class='helpie-faq accordions faq-toggle custom-styles open-first groupSettings-26__enabled' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='FAQ Section'\n                aria-live='polite'><form class=\"search\" onsubmit=\"return false;\" action=\"\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Ricerca\" role=\"searchbox\" placeholder=\"Search FAQ\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"it\"\/><\/form><article class=\"accordion\"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366672\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366672\"\r\n                data-id=\"post-366672\" \r\n                data-item=\"hfaq-post-366672\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How are iDecide presentations sent?<\/div><\/div><div id=\"accordion-content-post-366672\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366672\"\r\n                style=\"background:transparent;\"><p>Text, email, Messenger\u2026 any way you like! <span style=\"font-weight: 400\">Just copy and paste the unique link you\u2019re given.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366673\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366673\"\r\n                data-id=\"post-366673\" \r\n                data-item=\"hfaq-post-366673\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I post my iDecide instead of sending it?<\/div><\/div><div id=\"accordion-content-post-366673\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366673\"\r\n                style=\"background:transparent;\"><p>Yes! <span style=\"font-weight: 400\">Using the Post A Link feature in your back office, you can post generic iDecide presentations o<\/span>n websites, in emails, auto responders, on social media\u2026 anywhere!<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366674\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366674\"\r\n                data-id=\"post-366674\" \r\n                data-item=\"hfaq-post-366674\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Is there a limit on how many presentations I can send?<\/div><\/div><div id=\"accordion-content-post-366674\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366674\"\r\n                style=\"background:transparent;\"><p>No! Use iDecide as often as you&#8217;d like and as much as you&#8217;d like!<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366675\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366675\"\r\n                data-id=\"post-366675\" \r\n                data-item=\"hfaq-post-366675\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What happens to my presentations if I cancel my account?<\/div><\/div><div id=\"accordion-content-post-366675\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366675\"\r\n                style=\"background:transparent;\"><p>Your presentations <span style=\"font-weight: 400\">and any links you have sent out <\/span>will be deactivated upon cancellation.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366676\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366676\"\r\n                data-id=\"post-366676\" \r\n                data-item=\"hfaq-post-366676\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How do I edit or delete contacts?<\/div><\/div><div id=\"accordion-content-post-366676\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366676\"\r\n                style=\"background:transparent;\"><p>Hover over the name and click the edit icon to the far right. <span style=\"font-weight: 400\">Depending on your device, you may have to scroll down to see the DELETE CONTACT button.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366677\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366677\"\r\n                data-id=\"post-366677\" \r\n                data-item=\"hfaq-post-366677\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How do I text a presentation?<\/div><\/div><div id=\"accordion-content-post-366677\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366677\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Downloading the free iDecide App is the easiest way to text presentations to your contacts. Simply download the app and login using your existing account.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366678\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366678\"\r\n                data-id=\"post-366678\" \r\n                data-item=\"hfaq-post-366678\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I choose to receive text notifications on some, and email notifications on others?<\/div><\/div><div id=\"accordion-content-post-366678\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366678\"\r\n                style=\"background:transparent;\"><p>Yes! You make that choice for each presentation you send.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366679\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366679\"\r\n                data-id=\"post-366679\" \r\n                data-item=\"hfaq-post-366679\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">How do I change my email, billing info, password...?<\/div><\/div><div id=\"accordion-content-post-366679\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366679\"\r\n                style=\"background:transparent;\"><p>Click \u201cMy Account\u201d in the top right corner of your dashboard.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366680\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366680\"\r\n                data-id=\"post-366680\" \r\n                data-item=\"hfaq-post-366680\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What kinds of payment do you accept?<\/div><\/div><div id=\"accordion-content-post-366680\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366680\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">We accept all major credit cards including Visa, Mastercard, Discover, and American Express. We are also proud to accept Bitcoin for Unlimited Access Subscriptions! <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366681\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366681\"\r\n                data-id=\"post-366681\" \r\n                data-item=\"hfaq-post-366681\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Do you offer a free trial?<\/div><\/div><div id=\"accordion-content-post-366681\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366681\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">We do not offer a free trial to new users, but we offer a 3-day money back guarantee so you can try iDecide risk free!\u00a0 <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366682\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366682\"\r\n                data-id=\"post-366682\" \r\n                data-item=\"hfaq-post-366682\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I upgrade my subscription?<\/div><\/div><div id=\"accordion-content-post-366682\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366682\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Yes! You can upgrade at any time by visiting <a href=\"https:\/\/accounts.idecide.com\" target=\"_top\">accounts.iDecide.com<\/a> and clicking \u201cManage My Account\u201d<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366683\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366683\"\r\n                data-id=\"post-366683\" \r\n                data-item=\"hfaq-post-366683\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What is your refund policy?<\/div><\/div><div id=\"accordion-content-post-366683\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366683\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">We offer a 3-day money-back guarantee\u2014 no questions asked. Please email <\/span><a href=\"mailto:hi@idecide.com\" target=\"_top\"><span style=\"font-weight: 400\">Hi@iDecide.com<\/span><\/a><span style=\"font-weight: 400\"> to request a refund. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366684\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366684\"\r\n                data-id=\"post-366684\" \r\n                data-item=\"hfaq-post-366684\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I cancel my account at any time?<\/div><\/div><div id=\"accordion-content-post-366684\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366684\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Yes. You can cancel your account anytime by visiting <a href=\"https:\/\/accounts.idecide.com\" target=\"_top\">accounts.iDecide.com<\/a> and clicking \u201cManage My Account.\u201d <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366685\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366685\"\r\n                data-id=\"post-366685\" \r\n                data-item=\"hfaq-post-366685\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What if my payment won\u2019t go through?<\/div><\/div><div id=\"accordion-content-post-366685\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366685\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Usually, we see this issue when you enter your information or card number incorrectly. Please double check your entries before submitting, and email <\/span><a href=\"mailto:hi@idecide.com\" target=\"_top\"><span style=\"font-weight: 400\">Hi@iDecide.com<\/span><\/a><span style=\"font-weight: 400\"> if your problem continues. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366686\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366686\"\r\n                data-id=\"post-366686\" \r\n                data-item=\"hfaq-post-366686\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Are there any setup fees?<\/div><\/div><div id=\"accordion-content-post-366686\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366686\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">There are no setup fees or hidden charges with any of our subscription prices. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366687\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366687\"\r\n                data-id=\"post-366687\" \r\n                data-item=\"hfaq-post-366687\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Will my data be private and safe?<\/div><\/div><div id=\"accordion-content-post-366687\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366687\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">We take data security seriously at iDecide Interactive. For an in depth look at our security efforts, check out our <a href=\"https:\/\/idecide.com\/it\/policies\/#sec2\" target=\"_top\">Privacy Policy<\/a>. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366688\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366688\"\r\n                data-id=\"post-366688\" \r\n                data-item=\"hfaq-post-366688\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I use my back office in a different language?<\/div><\/div><div id=\"accordion-content-post-366688\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366688\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Yes. You\u2019ll see a language selector on the <a href=\"https:\/\/login.iDecide.com\" target=\"_top\">login page<\/a>. Simply choose the language you\u2019d like from the dropdown menu beneath the password field.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366689\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366689\"\r\n                data-id=\"post-366689\" \r\n                data-item=\"hfaq-post-366689\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Can I record and post iDecide presentations to YouTube or other streaming sites?<\/div><\/div><div id=\"accordion-content-post-366689\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366689\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">No. That violates our <a href=\"https:\/\/idecide.com\/it\/policies\/\" target=\"_top\">Terms of Use<\/a> and is grounds for immediate termination of your account.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366690\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366690\"\r\n                data-id=\"post-366690\" \r\n                data-item=\"hfaq-post-366690\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Do you have an app?<\/div><\/div><div id=\"accordion-content-post-366690\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366690\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Yes! iDecide is available on both <a href=\"https:\/\/apps.apple.com\/us\/app\/idecideinteractive\/id1478968646\" target=\"_top\">Apple<\/a> and <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=idecide.idecide&amp;pli=1\" target=\"_top\">Android<\/a> app stores for FREE!<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-367660\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-367660\"\r\n                data-id=\"post-367660\" \r\n                data-item=\"hfaq-post-367660\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">Why aren't my prospects receiving my presentations?<\/div><\/div><div id=\"accordion-content-post-367660\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-367660\"\r\n                style=\"background:transparent;\"><p>iDecide does NOT send presentation links through our system.<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Web Browser:<\/strong><\/span><\/p>\n<p>If you are using the iDecide Back Office on a web browser, you will need to copy the link and paste it into your messaging platform. For example, if you are sending an email to your prospect, you will create the link in your iDecide Back Office, copy the link, open your email platform, and paste the link into the body of your email.<\/p>\n<p><span style=\"text-decoration: underline\"><strong>iDecide Interactive App:<\/strong><\/span><\/p>\n<p>If you are sending a link through the iDecide App, you\u2019ll choose to send via text, email, or WhatsApp. The system then opens that application on your smartphone and automatically places the link in the message. Please note, iDecide still does not send the link &#8211; we simply open the other app on your phone to send the message through that platform.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-369702\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-369702\"\r\n                data-id=\"post-369702\" \r\n                data-item=\"hfaq-post-369702\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">When will company's presentation be updated?<\/div><\/div><div id=\"accordion-content-post-369702\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-369702\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">iDecide provides the interactive presentation platform, but we do not control when individual companies update the content of their presentations. If you notice information in a presentation is out of date, you\u2019re encouraged to let us know so we can notify the company and request an update on your behalf.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We also recommend reaching out to your upline or team leader to share specific edits or corrections you\u2019d like to see. Working together, we can help ensure you always have the most current and accurate content to send to your prospects.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-369703\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-369703\"\r\n                data-id=\"post-369703\" \r\n                data-item=\"hfaq-post-369703\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What is this iDecide charge on my banking statement<\/div><\/div><div id=\"accordion-content-post-369703\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-369703\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">A charge from <\/span><b>iDecide Interactive<\/b><span style=\"font-weight: 400\"> on your banking or credit card statement is for your subscription to our interactive presentation software that you purchased to advertise your business. In most cases, this charge is the result of an annual or monthly subscription renewing automatically.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you need to review or update your billing information, you can do so at:<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><a href=\"https:\/\/accounts.idecideinteractive.com\"><b>https:\/\/accounts.idecideinteractive.com<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400\">If you still have questions about a specific charge, please contact our support team at Hi@iDecide.com<\/span><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-366768","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - iDecide Interactive<\/title>\n<meta name=\"description\" content=\"Have a question about using the iDecide platform? 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