{"id":366768,"date":"2023-05-11T17:49:10","date_gmt":"2023-05-11T17:49:10","guid":{"rendered":"https:\/\/idecide.com\/?page_id=366768"},"modified":"2024-09-16T20:58:09","modified_gmt":"2024-09-16T20:58:09","slug":"faq","status":"publish","type":"page","link":"https:\/\/idecide.com\/es\/faq\/","title":{"rendered":"PREGUNTAS FRECUENTES"},"content":{"rendered":"<div class=\"et_d4_element et_pb_section et_pb_section_0 et_pb_with_background  et_pb_css_mix_blend_mode et_section_regular et_block_section\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_d4_element et_pb_row et_pb_row_0  et_pb_css_mix_blend_mode et_block_row\">\n\t\t\t\t<div class=\"et_d4_element et_pb_column_4_4 et_pb_column et_pb_column_0  et_pb_css_mix_blend_mode et-last-child et_block_column\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_d4_element et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_code_inner\"><style type=\"text\/css\"><\/style><section id='' \n                class='helpie-faq accordions faq-toggle custom-styles open-first groupSettings-26__enabled' \n                data-collection='' \n                data-pagination='0' \n                data-search='0' \n                data-pagination-enabled='0'\n                role='region'\n                aria-label='Secci\u00f3n FAQ'\n                aria-live='polite'><form class=\"search\" onsubmit=\"return false;\" action=\"\"><div class=\"search__wrapper\"><input type=\"text\" class=\"search__input\" aria-label=\"Buscar en\" role=\"searchbox\" placeholder=\"Buscar FAQ\"><span class=\"search__icon\"><svg class=\"svg-icon--search\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 22 22\">\r\n                        <g fill=\"none\" stroke=\"#171717\">\r\n                            <path stroke-linecap=\"square\" stroke-width=\"2\" d=\"M18.5 18.3l-5.4-5.4\"\/>\r\n                            <circle cx=\"8\" cy=\"8\" r=\"7\" stroke-width=\"2\"\/>\r\n                        <\/g>\r\n                    <\/svg><\/span><\/div><div class=\"search__message\"><\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"es\"\/><\/form><article class=\"accordion\"><div class='helpie-faq-row'><div class='helpie-faq-col helpie-faq-col-12' ><ul><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366672\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366672\"\r\n                data-id=\"post-366672\" \r\n                data-item=\"hfaq-post-366672\" data-slug=\"how-are-idecide-presentations-sent-3\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfC\u00f3mo se env\u00edan las presentaciones iDecide?<\/div><\/div><div id=\"accordion-content-post-366672\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366672\"\r\n                style=\"background:transparent;\"><p>Texto, correo electr\u00f3nico, Messenger... \u00a1como quieras! <span style=\"font-weight: 400\">S\u00f3lo tienes que copiar y pegar el enlace \u00fanico que te dan.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366673\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366673\"\r\n                data-id=\"post-366673\" \r\n                data-item=\"hfaq-post-366673\" data-slug=\"can-i-post-my-idecide-instead-of-sending-it-3\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo publicar mi iDecide en lugar de enviarlo?<\/div><\/div><div id=\"accordion-content-post-366673\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366673\"\r\n                style=\"background:transparent;\"><p>\u00a1S\u00ed! <span style=\"font-weight: 400\">Using a Lead Capture Link from your back office, you can post generic iDecide presentations o<\/span>En sitios web, correos electr\u00f3nicos, respuestas autom\u00e1ticas, redes sociales... \u00a1en cualquier sitio!<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366674\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366674\"\r\n                data-id=\"post-366674\" \r\n                data-item=\"hfaq-post-366674\" data-slug=\"is-there-a-limit-on-how-many-presentations-i-can-send-2\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfHay un l\u00edmite en el n\u00famero de presentaciones que puedo enviar?<\/div><\/div><div id=\"accordion-content-post-366674\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366674\"\r\n                style=\"background:transparent;\"><p>Utiliza iDecide tantas veces como quieras y tanto como quieras.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366675\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366675\"\r\n                data-id=\"post-366675\" \r\n                data-item=\"hfaq-post-366675\" data-slug=\"what-happens-to-my-presentations-if-i-cancel-my-account-4\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfQu\u00e9 ocurre con mis presentaciones si cancelo mi cuenta?<\/div><\/div><div id=\"accordion-content-post-366675\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366675\"\r\n                style=\"background:transparent;\"><p>Sus presentaciones <span style=\"font-weight: 400\">y los enlaces que haya enviado <\/span>se desactivar\u00e1 en caso de cancelaci\u00f3n.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366676\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366676\"\r\n                data-id=\"post-366676\" \r\n                data-item=\"hfaq-post-366676\" data-slug=\"how-do-i-edit-or-delete-contacts-3\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfC\u00f3mo edito o elimino contactos?<\/div><\/div><div id=\"accordion-content-post-366676\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366676\"\r\n                style=\"background:transparent;\"><p>Pase el rat\u00f3n por encima del nombre y haga clic en el icono de edici\u00f3n situado en el extremo derecho. <span style=\"font-weight: 400\">Dependiendo de tu dispositivo, puede que tengas que desplazarte hacia abajo para ver el bot\u00f3n ELIMINAR CONTACTO.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366677\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366677\"\r\n                data-id=\"post-366677\" \r\n                data-item=\"hfaq-post-366677\" data-slug=\"how-do-i-text-a-presentation-3\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfC\u00f3mo se escribe una presentaci\u00f3n?<\/div><\/div><div id=\"accordion-content-post-366677\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366677\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Descargar la aplicaci\u00f3n gratuita iDecide es la forma m\u00e1s sencilla de enviar presentaciones por SMS a tus contactos. Solo tiene que descargar la aplicaci\u00f3n e iniciar sesi\u00f3n con su cuenta.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366678\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366678\"\r\n                data-id=\"post-366678\" \r\n                data-item=\"hfaq-post-366678\" data-slug=\"can-i-choose-to-receive-text-notifications-on-some-and-email-notifications-on-others-3\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo elegir recibir notificaciones por SMS en algunos casos y por correo electr\u00f3nico en otros?<\/div><\/div><div id=\"accordion-content-post-366678\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366678\"\r\n                style=\"background:transparent;\"><p>Yes! You make that choice for each presentation you send. Mobile notifications come through the free iDecide app rather than by text.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366679\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366679\"\r\n                data-id=\"post-366679\" \r\n                data-item=\"hfaq-post-366679\" data-slug=\"how-do-i-change-my-email-billing-info-password-3\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfC\u00f3mo cambio mi correo electr\u00f3nico, datos de facturaci\u00f3n, contrase\u00f1a...?<\/div><\/div><div id=\"accordion-content-post-366679\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366679\"\r\n                style=\"background:transparent;\"><p>Haga clic en \"Mi cuenta\" en la esquina superior derecha de su panel de control.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366680\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366680\"\r\n                data-id=\"post-366680\" \r\n                data-item=\"hfaq-post-366680\" data-slug=\"what-kinds-of-payment-do-you-accept\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfQu\u00e9 formas de pago aceptan?<\/div><\/div><div id=\"accordion-content-post-366680\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366680\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Aceptamos las principales tarjetas de cr\u00e9dito, incluidas Visa, Mastercard, Discover y American Express. Tambi\u00e9n aceptamos Bitcoin para suscripciones de acceso ilimitado. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366681\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366681\"\r\n                data-id=\"post-366681\" \r\n                data-item=\"hfaq-post-366681\" data-slug=\"do-you-offer-a-free-trial\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfOfrecen una prueba gratuita?<\/div><\/div><div id=\"accordion-content-post-366681\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366681\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">\u00a1No ofrecemos una prueba gratuita a los nuevos usuarios, pero ofrecemos una garant\u00eda de devoluci\u00f3n del dinero de 3 d\u00edas para que pueda probar iDecide sin riesgo!\u00a0 <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366682\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366682\"\r\n                data-id=\"post-366682\" \r\n                data-item=\"hfaq-post-366682\" data-slug=\"can-i-upgrade-my-subscription\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo ampliar mi abono?<\/div><\/div><div id=\"accordion-content-post-366682\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366682\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">S\u00ed, puede actualizar en cualquier momento visitando <a href=\"https:\/\/accounts.idecide.com\" target=\"_top\">cuentas.iDecide.com<\/a> y haciendo clic en \"Gestionar mi cuenta\".<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366683\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366683\"\r\n                data-id=\"post-366683\" \r\n                data-item=\"hfaq-post-366683\" data-slug=\"what-is-your-refund-policy\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfCu\u00e1l es su pol\u00edtica de devoluciones?<\/div><\/div><div id=\"accordion-content-post-366683\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366683\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Ofrecemos una garant\u00eda de devoluci\u00f3n del dinero de 3 d\u00edas, sin preguntas. Env\u00ede un correo electr\u00f3nico a <\/span><a href=\"mailto:hi@idecide.com\" target=\"_top\"><span style=\"font-weight: 400\">Hi@iDecide.com<\/span><\/a><span style=\"font-weight: 400\"> para solicitar el reembolso. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366684\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366684\"\r\n                data-id=\"post-366684\" \r\n                data-item=\"hfaq-post-366684\" data-slug=\"can-i-cancel-my-account-at-any-time\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo cancelar mi cuenta en cualquier momento?<\/div><\/div><div id=\"accordion-content-post-366684\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366684\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">S\u00ed. Puede cancelar su cuenta en cualquier momento visitando <a href=\"https:\/\/accounts.idecide.com\" target=\"_top\">cuentas.iDecide.com<\/a> y haciendo clic en \"Gestionar mi cuenta\". <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366685\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366685\"\r\n                data-id=\"post-366685\" \r\n                data-item=\"hfaq-post-366685\" data-slug=\"what-if-my-payment-wont-go-through\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfQu\u00e9 pasa si no recibo el pago?<\/div><\/div><div id=\"accordion-content-post-366685\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366685\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">Normalmente, este problema se produce cuando se introducen incorrectamente los datos o el n\u00famero de tarjeta. Por favor, vuelva a comprobar sus entradas antes de enviarlas, y env\u00ede un correo electr\u00f3nico a <\/span><a href=\"mailto:hi@idecide.com\" target=\"_top\"><span style=\"font-weight: 400\">Hi@iDecide.com<\/span><\/a><span style=\"font-weight: 400\"> si el problema persiste. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366686\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366686\"\r\n                data-id=\"post-366686\" \r\n                data-item=\"hfaq-post-366686\" data-slug=\"are-there-any-setup-fees\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfHay gastos de instalaci\u00f3n?<\/div><\/div><div id=\"accordion-content-post-366686\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366686\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">No hay cuotas de alta ni cargos ocultos en ninguno de nuestros precios de suscripci\u00f3n. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366687\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366687\"\r\n                data-id=\"post-366687\" \r\n                data-item=\"hfaq-post-366687\" data-slug=\"will-my-data-be-private-and-safe\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfMis datos ser\u00e1n privados y estar\u00e1n seguros?<\/div><\/div><div id=\"accordion-content-post-366687\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366687\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">En iDecide Interactive nos tomamos muy en serio la seguridad de los datos. Para conocer en profundidad nuestros esfuerzos en materia de seguridad, consulte nuestro <a href=\"https:\/\/idecide.com\/es\/policies\/#sec2\" target=\"_top\">Pol\u00edtica de privacidad<\/a>. <\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366688\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366688\"\r\n                data-id=\"post-366688\" \r\n                data-item=\"hfaq-post-366688\" data-slug=\"can-i-use-my-back-office-in-a-different-language\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo utilizar mi back office en otro idioma?<\/div><\/div><div id=\"accordion-content-post-366688\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366688\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">S\u00ed. Ver\u00e1 un selector de idioma en la pantalla <a href=\"https:\/\/login.iDecide.com\" target=\"_top\">p\u00e1gina de acceso<\/a>. S\u00f3lo tiene que elegir el idioma que desee en el men\u00fa desplegable situado debajo del campo de contrase\u00f1a.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366689\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366689\"\r\n                data-id=\"post-366689\" \r\n                data-item=\"hfaq-post-366689\" data-slug=\"can-i-record-and-post-idecide-presentations-to-youtube-or-other-streaming-sites\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPuedo grabar y publicar presentaciones de iDecide en YouTube u otros sitios de streaming?<\/div><\/div><div id=\"accordion-content-post-366689\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366689\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">No. Eso viola nuestra <a href=\"https:\/\/idecide.com\/es\/policies\/\" target=\"_top\">Condiciones de uso<\/a> y es motivo de cancelaci\u00f3n inmediata de su cuenta.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-366690\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-366690\"\r\n                data-id=\"post-366690\" \r\n                data-item=\"hfaq-post-366690\" data-slug=\"do-you-have-an-app\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfTienes una aplicaci\u00f3n?<\/div><\/div><div id=\"accordion-content-post-366690\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-366690\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">S\u00ed, iDecide est\u00e1 disponible en <a href=\"https:\/\/apps.apple.com\/us\/app\/idecideinteractive\/id1478968646\" target=\"_top\">Manzana<\/a> y <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=idecide.idecide&amp;pli=1\" target=\"_top\">Android<\/a> tiendas de aplicaciones \u00a1GRATIS!<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-367660\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-367660\"\r\n                data-id=\"post-367660\" \r\n                data-item=\"hfaq-post-367660\" data-slug=\"why-arent-my-prospects-receiving-my-presentations\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">\u00bfPor qu\u00e9 mis clientes potenciales no reciben mis presentaciones?<\/div><\/div><div id=\"accordion-content-post-367660\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-367660\"\r\n                style=\"background:transparent;\"><p>iDecide NO env\u00eda enlaces de presentaci\u00f3n a trav\u00e9s de nuestro sistema.<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Navegador web:<\/strong><\/span><\/p>\n<p>Si est\u00e1 utilizando el Back Office iDecide en un navegador web, tendr\u00e1 que copiar el enlace y pegarlo en su plataforma de mensajer\u00eda. Por ejemplo, si est\u00e1 enviando un correo electr\u00f3nico a su cliente potencial, deber\u00e1 crear el enlace en su iDecide Back Office, copiar el enlace, abrir su plataforma de correo electr\u00f3nico y pegar el enlace en el cuerpo de su correo electr\u00f3nico.<\/p>\n<p><span style=\"text-decoration: underline\"><strong>Aplicaci\u00f3n interactiva iDecide:<\/strong><\/span><\/p>\n<p>Si env\u00edas un enlace a trav\u00e9s de la aplicaci\u00f3n iDecide, elegir\u00e1s enviar por mensaje de texto, correo electr\u00f3nico o WhatsApp. El sistema abre entonces esa aplicaci\u00f3n en su smartphone y coloca autom\u00e1ticamente el enlace en el mensaje. Tenga en cuenta que iDecide todav\u00eda no env\u00eda el enlace - simplemente abrimos la otra aplicaci\u00f3n en su tel\u00e9fono para enviar el mensaje a trav\u00e9s de esa plataforma.<\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-369702\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-369702\"\r\n                data-id=\"post-369702\" \r\n                data-item=\"hfaq-post-369702\" data-slug=\"when-will-companys-presentation-be-updated\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">When will company's presentation be updated?<\/div><\/div><div id=\"accordion-content-post-369702\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-369702\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">iDecide provides the interactive presentation platform, but we do not control when individual companies update the content of their presentations. If you notice information in a presentation is out of date, you\u2019re encouraged to let us know so we can notify the company and request an update on your behalf.<\/span><\/p>\n<p><span style=\"font-weight: 400\">We also recommend reaching out to your upline or team leader to share specific edits or corrections you\u2019d like to see. Working together, we can help ensure you always have the most current and accurate content to send to your prospects.<\/span><\/p>\n<\/div><\/li><li class=\"accordion__item\"><div class=\"accordion__header\" \r\n                id=\"accordion-header-post-369703\"\r\n                role=\"button\"\r\n                aria-expanded=\"false\"\r\n                aria-controls=\"accordion-content-post-369703\"\r\n                data-id=\"post-369703\" \r\n                data-item=\"hfaq-post-369703\" data-slug=\"what-is-this-idecide-charge-on-my-banking-statement\" \r\n                style=\"background:transparent;\" \r\n                data-tags=\"\"\r\n                tabindex=\"0\"><div class=\"accordion__title\">What is this iDecide charge on my banking statement<\/div><\/div><div id=\"accordion-content-post-369703\" \r\n                class=\"accordion__body\" \r\n                role=\"region\"\r\n                aria-labelledby=\"accordion-header-post-369703\"\r\n                style=\"background:transparent;\"><p><span style=\"font-weight: 400\">A charge from <\/span><b>iDecide Interactivo<\/b><span style=\"font-weight: 400\"> on your banking or credit card statement is for your subscription to our interactive presentation software that you purchased to advertise your business. In most cases, this charge is the result of an annual or monthly subscription renewing automatically.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you need to review or update your billing information, you can do so at:<\/span><span style=\"font-weight: 400\"><br \/>\n<\/span><a href=\"https:\/\/accounts.idecideinteractive.com\"><b>https:\/\/accounts.idecideinteractive.com<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400\">If you still have questions about a specific charge, please contact our support team at Hi@iDecide.com<\/span><\/p>\n<\/div><\/li><\/ul><\/div><\/div><\/article><\/section><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-366768","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - iDecide Interactive<\/title>\n<meta name=\"description\" content=\"Have a question about using the iDecide platform? We&#039;ve compiled the answers to our most frequently asked questions, take a look!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/idecide.com\/es\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"iDecide Interactive\" \/>\n<meta property=\"og:description\" content=\"AI driven AI driven, interactive presentations that do the opening call for you.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/idecide.com\/es\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"iDecide Interactive\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/idecideinteractive\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-09-16T20:58:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/idecide.com\/wp-content\/uploads\/2023\/04\/idecide-banner.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"iDecide Interactive\" \/>\n<meta name=\"twitter:description\" content=\"AI driven AI driven, interactive presentations that do the opening call for you.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/idecide.com\/wp-content\/uploads\/2023\/04\/idecide-banner.jpeg\" \/>\n<meta name=\"twitter:site\" content=\"@idecideinteract\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/idecide.com\\\/es\\\/faq\\\/\",\"url\":\"https:\\\/\\\/idecide.com\\\/faq\\\/\",\"name\":\"FAQ - iDecide Interactive\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/idecide.com\\\/es\\\/#website\"},\"datePublished\":\"2023-05-11T17:49:10+00:00\",\"dateModified\":\"2024-09-16T20:58:09+00:00\",\"description\":\"Have a question about using the iDecide platform? 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